Get in Touch
Have questions about your GAP refund? We're here to help guide you through the process.
Email
support@gapinsurancerefunds.com
Response within 1 business day
Mailing Address
GAPInsuranceRefunds
Send us a Message
Fill out the form below and we'll get back to you within 1 business day.
Complaint Resolution Process
Our Commitment
We take all complaints seriously and are committed to fair, prompt resolution. Our dedicated complaints team will review your concern and work with you to find a solution.
Response Timeline
- ✓ Initial Response: Within 1 Business Day
- ✓ Investigation: 1-3 Business Days
- ✓ Resolution: Within 5 Business Days
What to Include in Your Complaint
- • Your full name and contact information
- • Case ID (if you have an active case)
- • Detailed description of the issue or concern
- • Relevant dates and timeline of events
- • Any supporting documentation (emails, letters, etc.)
- • Your desired resolution or outcome
External Resources
If you're not satisfied with our resolution
Consumer Financial Protection Bureau (CFPB) — File a complaint online or call (855) 411-2372
Your state's Insurance Department — Find your state insurance regulator
GAP Refund Help Resources
Free tool estimates your refund based on state laws
Common questions and answers about the refund process
Complete guide to refund eligibility and calculations